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Here you'll find answers to frequently asked questions.
To help you to make your decicion you can order samples of one or several article(s) in our shop. So you can convince yourself of the oitstanding quality of our products before purchasing. Allow yourself an unhurried decision at home where you can find out if our samples match the light, the floors, the furniture and the decoration of your rooms. A sample keeps you from mispurchases and helps to make an informed decision.
Here you'll find further Information about our sample service.
You either search products by entering their colour, pattern, article-number or a catchword in the search-field. Or choose comfortably in the left-hand navigation. Add the chosen products to your cart by clicking the button "Add to cart".
Here you see all goods in your cart. Now you can change the amount of each article or delete articles from your cart. Payment and shipping methods are defined, too. With a click on the "Checkout" button you start processing your order.
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Clicking the button "Place order" your order will be sent legally binding. The purchase contract is concluded by the final confirmation e-mail.
In our webshop payment is possible by prepayment / bank transfer, giropay, cash on delivery, PayPal or Skrill (credit card). You may as well personally collect your goods here at our stock in Erkrath (near Duesseldorf) for cash.
Detailled information about the payment methods you can find here.
You can use our shipping rate table (button in the top navigation) to get an overview of all countries, methods and charges of delivery.
It depends on the column shape but not on the material.
When cutting cone-shaped columns it may occur that column and pedestal do not conjoin perfectly and gaps or holes come to existence that have to be reworked with filler. Cilindrical shaped columns may be cut easily without any problems.
Orac flex is the perfect solution for decorating curved and rounded walls. Thanks to their flexibility these mouldings may be used to embellish curved walls and ceilings. For the first time you have the opportunity to decorate uneven walls, roundings or self-designed curves with the respective flexible mouldings. These flexible mouldings are handled in the same way as conventional PU-mouldings.
Yes, but in this case do only use our DecoFix Hydro paste instead of DecoFix Pro. You shall then use a quality paint that is suitable for outdoors as well.
Generally this is not a problem as far as the surface to be decorated is absorbant enough. Bathrooms often are tiled up to the ceiling. In this case the specialised paste DecoFix Hydro should be used.
If you can't decide straightaway which moulding you wish to order you have the possibility to order one or several samples of Orac mouldings. The length of one sample item is approx. 10 cm / 3.49 inches. So you can convince yourself of the outstanding quality of our products before purchasing. Allow yourself an unhurried decision at home where you can find out if our samples match the decoration of your rooms.
Orac LUXXUS: The Orac LUXXUS collection is the first class collection within the Orac DECOR® trademark. This compilation contains a unique range of luxury and creative mouldings and decorative parts and fittings therefor. Orac LUXXUS distinguishes with an exceptional design and impeccable quality. They are produced off Purotech®, a highly compressed polyurethane hard foam that represents the same characteristics as wood and is therefore easily to handle. The surface of this material is solid and even. Its quality is proven to allow smooth application.
The Orac AXXENT edition stands for high quality in every single detail. This professional trademark offers a complete assortment of cornice and panel mouldings, skirtings, door frames and pediments and other multifunctional mouldings. This collection gives you the opportunity to design any room with high quality products on a very good price. Orac AXXENT stucco elements emphasize every decoration style - being it mordern or classical. Use single mouldings or several in combination to create a new and novel atmosphere in your home. All Orac AXXENT mouldings are made of Duropolymer® - not a cheap and brittle polystyrene but an extruded polymer composition which is highly impact- and water-resistant due to its high density. This innovative material is ideal for use as skirtings and wallframes because of its extraordinary toughness which makes it extremely shock-resistant. Another advantange of Duropolymer®: it is 100% recyclable.
The Orac BASIXX collection presents attractive design at highest cost effectiveness. This decorative mouldings line is characterised by its very innovative and fresh look and is therefore appropriate for the classical and the modern room design as well - decorate your rooms with good quality and very reasonably priced products. All Orac BASIXX mouldings are made of an extruded light polymer based on a polymer composition with medium density. This production method is a revolutionary innovation by Orac Decor. The decorative mouldings made from Durofoam®, a patented quality synthetic material, show silksmooth surfaces and accurate representations in every detail with sharp edges.
Many Orac roses are available with a special space for hiding cables and wires. In case of application of a ceiling rose for lamps and lustres you will have to perforate the rose for passing through the cord. Furthermore, before sticking the rose on to the ceiling, don't forget to install a functionally adequate suspension hook for lamps and (heavy) lustres.
Visually Orac decorative mouldings can not be distinguished form real plaster mouldings. But in comparision to conventional stucco elements made of plaster or wood the Orac products convince through their light weight and higher solidity. Orac mouldings have smooth and exacly worked surfaces. All motifs and decoration elements are precise and sharp-edged. Less expensive cornice mouldings and stucco elements are made of polystyrol foam. They are worked less precisely and are less sharp-edged. Hence decoration workings with this kind of mouldings are usually inaccurate and the relievo decor is not too visually clear and exact. Moreover this material is not cuttable as good because it tends to burst easily.
The mouldings have to be cranked, meaning that at the mouldings are mitred (use an oddment for the connection to the wall to cover the hole). Check the figure:
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You can reach us by phone
+49 (0) 2104 – 833 11 22
Mo.-Fri.: 10.00-16.00
Fax: +49(0) 2104-833 11 39 | E-mail: info@edem.de
Shipping costs
Type of delivery service | Shipping charges per shipment | Bulky goods charge | Service charge | Total shipping charges |
United Kingdom | ||||
DHL Parcel (2-5 business days) | 14,95 GBP | from 14,95 GBP | ||
Bulky goods max. 2.00 m | 16,95 GBP | 1,00 GBP | from 17,95 GBP | |
Bulky goods exceeding 2.00 m and special sizes | 16,95 GBP | 16,00 GBP | from 32,95 GBP | |
DHL Parcel cash on delivery | On demand | |||
DHL EXPRESS shipping | On demand | |||
Delivery within the EU usually on the next working day | On demand | |||
Samples | 3,50 GBP | 3,50 GBP | ||
EU-Countries* + Switzerland | ||||
DHL Parcel (2-5 business days) | 14,95 GBP | from 14,95 GBP | ||
Bulky goods max. 2.00 m | 16,95 GBP | 1,00 GBP | from 17,95 GBP | |
Bulky goods exceeding 2.00 m and special sizes | 16,95 GBP | 16,00 GBP | from 32,95 GBP | |
DHL Parcel cash on delivery | On demand | |||
DHL EXPRESS shipping | On demand | |||
Delivery within the EU usually on the next working day | On demand | |||
Samples | 3,50 GBP | 3,50 GBP | ||
Europe without EU** | ||||
DHL Parcel (5-7 business days) | 39,95 GBP | from 39,95 GBP | ||
Bulky goods max. 2.00 m | 39,95 GBP | 10,00 GBP | from 49,95 GBP | |
Bulky goods exceeding 2.00 m and special sizes | 39,95 GBP | 40,00 GBP | from 79,95 GBP | |
DHL Parcel cash on delivery | On demand | |||
DHL EXPRESS shipping | On demand | |||
Samples | 4,50 GBP | 4,50 GBP | ||
Worldwide*** | ||||
DHL Parcel (7-12 business days) | 69,95 GBP | from 69,95 GBP | ||
Bulky goods max. 2.00 m | 69,95 GBP | 30,00 GBP | from 99,95 GBP | |
Bulky goods exceeding 2.00 m and special sizes | 69,95 GBP | 130,00 GBP | from 199,95 GBP | |
DHL Parcel cash on delivery | On demand | |||
DHL EXPRESS shipping | On demand | |||
Samples | 9,90 GBP | 9,90 GBP |
We reserve ourselves the right to adjust our shipping fees if due to local restrictions the actual costs considerably exceed our estimated shipping costs. In case the delivery turns out to be impossible, we might even cancel an order.
Please note that for deliveries to destinations outside the European Union customs duties and import taxes may apply. |
* EU-Countries |
Austria Belgium Bulgaria Cyprus (except Northern Cyprus) Czech Republic Denmark (except the Faroe Islands, Greenland) Estonia Finland (except the Åland Islands) France (except overseas departments and territories) Germany Greece (except Mount Athos) Hungary Ireland Italy (except Livigno and Campione d’Italia) Croatia Latvia Lithuania Luxembourg Malta Monaco Netherlands (except non-GBPopean territories) Poland Portugal Romania Sweden Slovakia Slovenia Spain (except the Canary Islands, Ceuta + Melilla) |
** Europe without EU |
Åland Islands (Finland) Albania Andorra Belarus Bosnia-Herzegovina Campione d’Italia (Italy) Canary Islands (Spain) Ceuta (Spain) Channel Islands (United Kingdom) Cyprus (Northern Cyprus) Faroe Islands (Denmark) Georgia Gibraltar (United Kingdom) Greenland (Denmark) Iceland Kosovo (Serbian province) Liechtenstein Livigno (Italy) Macedonia Melilla (Spain) Moldavia Montenegro Mount Athos (Greece) Norway Russian Federation San Marino Serbia Switzerland Turkey United Kingdom (except the Channel Islands) Ukraine Vatican City |
*** Worldwide |
Asia Australia Africa Middle East and India the Americas If your country is not mentioned above or can't be chosen during the order process, please send an e-mail to: info@edem.de |